Frequently asked questions

How do I avoid distorting my visit statistics (web analytics)?

As far as the exclusion of visits by our sensors in your statistics is concerned, this depends on the statistics system that you are using. If you use a system like Google Analytics, Xiti or Netstat, we will not be included in the statistics as our robots do not execute javascript codes present on your pages. On the other hand, if you use a log analysis system like that of Apache for example, then you must exclude our monitoring centers from your statistics. You can make this exclusion either on the basis of our user-agent or on the basis of our IP addresses.

  • User-Agent = "internetVista monitor (Mozilla compatible)".
  • IP addresses:

Here is the list of monitoring centers and their IP addresses:

alias IP address
Amsterdam/Netherlands 85.17.224.82
Brugg/Switzerland 80.86.200.135
Brussels/Belgium 109.69.218.20
Munich/Germany 78.46.102.213
Dallas/USA 67.19.47.50
Paris/France 91.121.126.112

When we add a new monitoring center, you are alerted by email, which makes it possible for you, if necessary, to update your tools with the new IP address.

Did you find an answer?

Icon Email

Send an email to the support team

If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.

Download the full features list (PDF)