Frequently asked questions

• Technical questions
• Commercial questions
• Administrative questions
• Partner's questions
• All the questions

Administrative questions

This section answers your questions regarding administrative issues and the billing of our web monitoring service.

• How is billing done?
• What is the periodicity of the monitoring subscriptions?
• What are the setup costs?
• How much do internetVista services cost?
• How can I change my VAT number?
• How do I renew my account?
• What are the accepted payment methods?
• How do I modify the periodicity of my subscription?
• How to send the invoice to my accountant?
• Where can I find the bills?
• Do I have to pay VAT?
• My application is deactivated and internetVista has billed me...
• In which country do you sell your service?
• How do I add applications to my account?
• How do I notify of a change of address?
• How do I end my subscription?

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Send an email to the support team

If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.