Frequently asked questions
I have not received my monitoring performance report, what do I do?
The performance reports are sent by email. If you do not receive your emails containing the performance reports, here's a list of things to check so as to identify the source of the problem:
- Check the email address defined in the media in internetVista, check for possible typing errors.
- Make sure that our email does not go to your spam or junk mail folder.
- In your email media configuration, make sure that you accept reports.
- If the problem persists, contact our support team.
Did you find an answer?
If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.