Frequently asked questions
How is the monitoring service offered by internetVista billed?
The website and Internet monitoring service is subscription-based. After a positive cost-free assessment of our monitoring solution, you can subscribe to the service; this subscription is automatically renewed until you close your account.
You can choose a monthly, quarterly, half-yearly or annual subscription. If you opt for an annual subscription, you are entitled to a free thirteenth month.
At the expiry date of your subscription, our system will automatically renew the subscription and a bill will be sent to you.
Remark: Irrespective of the periodicity of your subscription, you can modify your subscription settings at any time (increase it or decrease it); our system will calculate the price proportionally to the remaining period. Thus, you have the flexibility to keep or withdraw applications or media at any time depending on your changing requirements.
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If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.