Frequently asked questions

How do I end my subscription?

The Customer can terminate his monitoring subscription at any time by closing his account via the manager or via a written notification to InternetVista® by ordinary mail or email. The agreement will end only at the end of the current period, the customer will not receive any refund between the notification by the customer and the agreement end date.

Here are the steps to be followed on line:

  1. Connection to the internet site
  2. "account" menu
  3. Click on the "close account" button

Did you find an answer?

Icon Email

Send an email to the support team

If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.

Download the full features list (PDF)