Frequently asked questions

How do I modify my billing information for my monitoring account?

You can modify your billing information directly via the manager on the user information screen:

  1. Connection to the internet site
  2. "User information" menu
  3. Modify your address
  4. Save your data by clicking on "Save"

Attention, if you wish to change the country of your address, you will have to do it through our support team.

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If you do not find the answer to your question here, you can send an email to our support team, who will be pleased to help you.

Download the full features list (PDF)